BOOKING POLICIES

By scheduling a service or training, you consent to our:

Appointment Expectations:

• Please do not bring extra people to your appointment (this includes spouses, children, parents, and friends)

Deposit Policy:

• All clients are required to pay a $25 deposit to reserve an appointment, your deposit will go toward your service

Cancellation Policy:

• Cancellations and rescheduling must be made within 24 hours of the scheduled appointment

No Show Policy:

• No-shows will be charged for 100% of the service

• Failure to make payment will result in ineligibility of further bookings or purchases

Rescheduling Policy:

• 1 reschedule per deposit

• Same-day rescheduling will result in a payment of 50% of service

Payments Policy:

• I only accept zelle, cashapp, Apple Pay and cash. Other forms of payment will not be accepted.

Sick Policy:

• Please do not book if you are experiencing sickness symptoms, have been around someone contagious, OR if you're unsure that you're sick. Ex: COVID-19, flu, strep throat, fever, chills, body aches, runny nose, sore throat, coughing, congestion, sneezing, allergies, pink eye, etc.

• Failure to adhere to the sick policy (coming into your appointment visibly sick) will result in a cancellation of the appointment, resulting in the cancellation fee

Refund Policy:

• Deposits are non-refundable and indisputable

• Deposits are not transferrable if the client cancels an appointment

• We are not accepting refunds on appointments

• Deposits are eligible for a refund if and only if the appointment is rescheduled by the owner and the client is forced to cancel the appointment due to a scheduling conflict.

HOW TO PREPARE FOR YOUR APPOINTMENT

• Please come with thoroughly washed hair and a clean scalp

• Please make sure your hair is stretch for your service